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01 Jun 2024... A bilingual fact sheet that explains how Medicare works, how to enrol and how to use a Medicare card. Medicare helps cover the cost of a range of medical services. The English version is available at the end of each translated resource.

01 Jan 2025... The Aged Care Signage will assist residents in aged care facilities in navigating their way around their home or service. Signs such as 'kitchen', 'dining room', 'keep out', 'danger', and 'this way to the garden', will help improve communication with residents and clients and minimise confusion.

17 Aug 2023... Easy-to-follow cyber security information and resources to support people from non-English speaking backgrounds to be more cyber secure. The resources are tailored for individuals, families, and small and medium businesses.

01 Jan 2025... The Communication Cards depict a wide range of daily activities and situations and can be used to prompt discussion, assist with directions, clarify a client’s needs and more. The Communication Cards cover themes such as: Food, Drink, Meals, Religion, Spirituality, Medical, Health Specialists, Personal Care, Sleep, TV, Recreation, Feelings, Pain and Mobility Aids.

30 May 2025... There has been a rise in measles cases in Victoria and around the world.  Two doses of the measles-mumps-rubella (MMR) vaccine is the best way to protect yourself, your family and community against measles.  More information about measles is available on the Victorian Department of Health website. 

01 Dec 2022... This translated resource provides information about the measles, mumps, and rubella (MMR) vaccines in Victoria for children between 12 and 18 months of age through the National Immunisation Program schedule. It includes information on what they are, the vaccine itself, possible side effects, and a short pre-immunisation checklist.

14 Nov 2023... In Tasmania, family violence and sexual violence is against the law. This brochure defines what family violence and sexual violence are. It also gives information on where to go and who to call for help if you are experiencing family or sexual violence.

Respect1800 is the national support and counselling service for people who experience abuse and domestic and family violence. The website explains what abuse and family violence is and lists the types of sexual assault and domestic and family violence. It also informs on how to access their free counselling service and what kind of support it offers. The information also includes videos.

04 Aug 2021... Read FRV's Home Fire Safety Booklet for safety tips for people of all ages.

01 Jan 2025... The Consumer Feedback Form can be used by service providers to provide an easy and accessible way for consumers, family members, representatives and others to provide feedback to the service.