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01 Nov 2019... A short video for aged care consumers, their families and representatives explaining the new Aged Care Quality Standards (Quality Standards) that began on 1 July 2019. Watch the video to see what the new Quality Standards mean in practice for you.

29 Jun 2021... A poster which explains what elder abuse is and how to get support.

01 Jan 2025... The Aged Care Signage will assist residents in aged care facilities in navigating their way around their home or service. Signs such as 'kitchen', 'dining room', 'keep out', 'danger', and 'this way to the garden', will help improve communication with residents and clients and minimise confusion.

The Uluru Statement from the Heart outlines a way forward for recognising First Nations in Australia's Constitution. SBS radio - in consultation with the Uluru dialogue - is sharing the Uluru Statement from the Heart with multicultural communities by translating it into more than 60 languages, available now as a podcast and in written form.

02 Oct 2014... This video helps people with chronic pain a manage the impacts of chronic pain on their emotions and personal relationships and help with pain management.

01 Oct 2022... Every day thousands of people receive health care. Sometimes things go wrong which cause unintentional harm to you or someone you care for. In health care, this is known as an incident. Your healthcare provider (such as a doctor or nurse) should talk with you about it as soon as possible. Open disclosure is the discussion with you, your healthcare provider and the people you may choose to support you (such as your family, carer or friend) about an incident that caused harm whilst receiving health care.

30 May 2024... This fact sheet provides information on germicidal ultraviolet (UV) lighting used in the Victorian Department of Health's clinical trial ELUCIDAR study . It explains what germicidal ultraviolet (GUV) lighting is, how it works, and how it is used safely. More information can be found at Health.Vic's page on ELUCIDAR study.  

31 Jul 2021... This consumer guide developed by the Australian Department of Home Affairs tells you what a registered migration agent does. It also outlines the rules they must follow when they are helping you. It includes standards and rules a registered migration agent must follow, such as: how they give you immigration assistance the services they provide the fees they charge The guide also tells you how you can complain if you are not happy with a registered migration agent.

23 Jul 2023... This brochure from Seniors Rights Victoria has advice for when you are appointed to make decisions for someone and how to involve them in the decision-making process. The brochure includes contact information of organisations who may be able to provide help on this matter. More information on decision-making and your rights can be found on the Seniors Rights Victoria website.

23 Jul 2023... This brochure from Seniors Rights Victoria offers tips on saying 'no' to someone who asks you to sign something or give them something. It can be difficult to say ‘no’ to someone you care about, particularly if they are going through difficult times or are used to getting your financial support.  The brochure also includes contact information for other organisations who may provide help in these situations.